Data Protection

How to reach our DPO.

Cogneris is designating a Data Protection Officer and Article 27 representatives in the EU and UK under GDPR / UK GDPR. Once the appointments complete, you will find named contacts and postal addresses below.

Last updated: 2 July 2026

Designation in progress

Data Protection Officer (EU)

GDPR Art. 37

We are appointing a DPO for data-subject enquiries from the EU. In the interim write to privacy@cogneris.ai; the message routes to Legal.

Designation in progress

Article 27 representative (EU)

GDPR Art. 27

Cogneris does not currently maintain an EU establishment, so we are designating a representative in the EU under Article 27. Postal contact will appear here once the appointment is signed.

Designation in progress

Article 27 representative (UK)

UK GDPR Art. 27

For UK data subjects a separate Article 27 representative is being appointed. In the interim, privacy@cogneris.ai is the primary channel.

Why "designation in progress"? Cogneris is completing the legal review + appointment for three separate roles across the EU and the UK. The interim mailbox privacy@cogneris.ai routes to Legal and honours the same 30-day statutory response window we will use post-designation.

Exercise your rights

Under GDPR (Chapter III) you can request access, portability, rectification, restriction, objection, or erasure of your personal data. To exercise any of these, email privacy@cogneris.ai with:

  • Your request type — access, export, delete, correct, restrict, or object.
  • Enough identifiers to locate your data — the email address you used, your Cogneris tenant name (if you are a customer's end user), or a tenant admin's contact who can vouch for you.
  • Your preferred contact channel — email is fastest; postal replies are available on request.

We reply within 30 days per GDPR Art. 12(3). If your data lives inside a Cogneris customer's tenant, we may route your request to that customer as the controller — we will tell you which route applies.

Companion pages: Data protection, Privacy policy, Trust center.