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Pricing

One credit pool. No surprises.

Every operation spends credits from one monthly pool. Pick a plan by volume — the credit table shows what each operation costs.

No credit card

Free

For evaluating document automation with your own files.

€ 0for 14 days
  • 400 credits included
  • ≈ 95 documents or ≈ 7 verification processes
  • Stops at zero credits — no overage
  • No credit card required
Get 400 free credits
Steady volume

Pro

For teams with steady monthly volume.

€ 99/mo
  • 5,000 credits / month
  • ≈ 1,190 documents or ≈ 90 verification processes / month
  • Overage: €0.03 / credit
Subscribe
Post-paid

Unlimited

No monthly fee. Pay only for the credits you use.

€ 0.02/credit
  • No monthly fee, no allowance
  • ≈ €0.084 per document, ≈ €1.10 per verification process
  • Billed at the end of each period
Subscribe
Custom

Enterprise

Contracted volume, invoiced and paid by bank transfer.

Custom
  • Negotiated rate (list: €0.02 / credit)
  • 99.99% uptime SLA + 24/7 support
  • Dedicated account manager + CSM
  • GDPR DPA with EU SCCs, CCPA service-provider terms, SOC 2 System Description under NDA
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Every paid plan includes the integration APIs, document classification, field extraction, structured JSON export and the verified document collection portal.

Document and process counts are estimates for 1-page documents classified and extracted (4.2 credits) and a verification process of about 55 credits. Longer documents use more credits per document but fewer per page. Prices in euros: every new account is created and billed in our EU region. The US region is paused since 2026-10-27; accounts in the US region pay the same figures in US dollars.

How credits work

How we charge credits.

  • One pool for everything — classification, extraction, signatures and portal processes all spend the same credits.
  • Per operation, not per seat — add as many users as you need; you pay for the work processed.
  • Base plus per page — each operation charges its base once, so a long document costs less per page.
  • Failures are not charged — failed processing costs nothing, and a portal process is charged only when it completes.
  • Monthly reset — credits on prepaid plans reset at the start of each billing month.
Operation Credits
Document classification1 + 0.2 per page
Field extraction (trained template)2 + 1 per page
Zero-shot extraction (no template)3 + 1 per page
Document split2 + 0.2 per page
Cross-check between documents3 per check
Face match1
Electronic signature2
Verified portal process30 per completed process
Liveness check15
WhatsApp invitation3
SMS invitation4
Document fraud verification8
Build AI: clarifying questions2 per call
Build AI: market research10 per call
Build AI: build plan10 per call
Build AI: plan revision5 per call
  • 1-page document — classified and extracted: 1.2 + 3 = 4.2 credits.
  • 5-page document — 2 + 7 = 9 credits, or 1.8 per page.
  • KYC/KYB verification — 5 to 6 documents through the portal, classified and extracted, plus the process fee: about 55 credits.

Estimate your monthly cost

USD estimate, not a quote. Assumes every document is classified and extracted with a trained template. Taxes and negotiated Enterprise rates are excluded.

— / month

Open the full ROI calculator to model a document mix, manual review costs, and payback.

Availability

A commitment, and a live record.

The uptime SLA is a commitment with service credits behind it. What our monitors record is published live on the status page, for the EU region that serves every new account. One is a promise, the other is history; neither substitutes for the other.

Contractual SLA

99.9%

Monthly, on the paid self-serve plans. Enterprise contracts carry 99.99%; the Free plan has no SLA. The binding wording lives in your contract.

Measured availability · EU region

status-eu.cogneris.ai

Live component health, response times, availability history and incidents for the EU production region, the one that serves every new account. We link to the live record instead of quoting a past window, so this page never shows a stale number.

Frequently asked questions

Pricing questions, answered.

Credits above the monthly allowance are billed at €0.03 each on Pro and €0.01 on Scale. Free never bills overage: processing stops at zero credits. Unlimited and Enterprise have no allowance, so every credit is billed at the end of the period. Pro and Scale also carry a monthly overage cap, 100 in the subscription's currency by default and adjustable by a company admin up to 10,000; past the cap, requests are refused with HTTP 402 until the next billing period or a higher cap.
No. Customer data never enters our model training. All LLM API calls run with zero-retention configured. For fine-tuned models on Enterprise, the artifact is isolated per customer tenant and never shared.
Yes, model output can be uncertain. Cogneris reports field-level confidence and can require source citations, deterministic validation, and multi-model consensus before a critical value moves downstream. Human review is a step you place in the workflow: it holds the document in a review queue, where a reviewer checks the value against the source page and corrects it before it moves on, and nothing escalates on the confidence score by itself. The audit trail records the model version, prompt and response hashes, validation results, and reviewer action.
A 1-page document classified and extracted uses 4.2 credits; a 5-page document uses 9, because each operation charges its base once. A page is one rendered side: one PDF page or one image. A verification process through the portal uses about 55 credits.
Yes. The synchronous endpoints are bounded by the 10 MB file limit and the request timeout, not by a page count. For long documents we recommend a document job with a webhook callback. Both modes cost the same credits.
Free, Pro, Scale and Unlimited are self-serve — most teams are extracting documents in under an hour. Enterprise implementation timing depends on the signed integration and security scope. Private VPC deployment remains a roadmap capability, not a generally available service; any contract-dependent evaluation requires explicit technical and operational confirmation.
Yes. The Free plan includes 400 credits for 14 days, with no credit card. When the credits run out, processing stops and nothing is billed. If you need more volume to evaluate, talk to our team about a pilot.
Yes — anytime. Upgrades and downgrades take effect immediately; the prorated difference is credited or charged on your next invoice.
Yes. Scale is the volume price: 40,000 credits for €499 works out to €0.0125 per credit, against €0.03 for Pro overage. Above that, Enterprise contracts negotiate the rate against committed volume.
Card on the self-serve plans: Pro, Scale and Unlimited. Enterprise is invoiced and paid by bank transfer. We do not currently accept crypto.
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