Trust Center

Security, privacy, and compliance for document AI.

This page summarizes Cogneris security controls, data protection commitments, subprocessors, availability references, customer report requests, and the compliance roadmap.

Last updated: 30 October 2026

Availability

Use the single canonical status entry point to choose a production region and inspect its current component state, incident history, and 90-day availability strip: status.cogneris.ai.

Measured availability 99.78% across 19 monitored components in the EU production region only, 2026-08-05 to 2026-10-29 (86 complete days). Lowest single component in that window: 98.5477%.

Measured availability is history, not a commitment. The contractual uptime SLA is a separate figure with service credits attached and is set out in your agreement.

How this number is measured

Report Request

Enterprise customers can request the customer evidence package, DPA template, security overview, subprocessor list, TIA summary, and incident history summary.

Request trust materials

Subprocessors

NamePurposeProcessing location

Legal entities and transfer mechanisms for each sub-processor are recorded on the Data Protection page.

Compliance Roadmap

ItemStatus

Controls

Data collected